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We send additional information to our payment processor, to indicate what service each transaction is for. This information is sometimes stripped away. That’s because our payment processor works with many different banks to process payments, and they in turn are responsible for how the payments appear on your statements.
Sign in to the service in question and nagivate to the billing section. Here you will see a list of your latest invoices with the option to export it as CSV or PDF. You can also add a billing e-mail address to make sure you get future receipts delivered straight to your inbox.
Quicklinks to the Billing-page for: CloudAMQP, CloudKarafka, ElephantSQL, CloudMQTT
Once signed in you can choose between the following means of payment:
The invoice for the past month is generated in the beginning of each month, and you are only charged for the time an instance has been available to you. As soon as you delete the instance you won’t be charged for it anymore.
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